At City Tire, we take pride in offering the best customer experience to Massachusetts, New Hampshire and Connecticut. We strive to provide our customers with the best experience possible each visit.
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This is the only place I will buy tires. Decent prices and they stand behind their products. Highly recommend the Wilbraham facility.
This is my problem and compliments. It was a Friday I had a flat tire at 8 at night. My idea was to go to City Tire and see Chris because he always takes care of my car needs. On the next day Saturday morning my daughter had a car accident. I call City Tires Rick answer the phone he took care of my tire problem and got me on my way to the hospital quick.. I am very grateful Rick and the whole crew because they treat me like family and I appreciate that. In the beginning I said problem and compliment problem was my tire and the compliment is the nice crew that Chris has working for him there. There is no other place that I will go for my car it needs. If you have a car problem go to City tire.
Came up from Long Island and just before we got on the Orient Point ferry, got a low tire pressure warning on the dashboard. Having a trip of 400+ miles ahead of us up to Northern Maine, we found the city tire Co. online as a place with great reviews and just 2 miles from the ferry terminal in New London. We pulled in and, I believe it was the manager, John LaBrecque, who told us he would take care of it. In about 1/2 hour, John advised that the job was done, and when I went to pay him with my credit card in one hand and a $10 bill as a tip in the other hand for the technician who repaired the tire, he said “just give me the $10 and we will call it even”. I told him I had intended to give the $10 cash as a tip to the technician, and he just smiled, took the $10 bill, gave it to the tech, and said to me “we’re even“. It is no wonder at all that this place has gotten such great reviews. The $10 or so that it cost the company is a small price for them to pay for the wonderful goodwill they generate. If you have occasion to need any of their car services, and you live or travel in the New London area, please be sure to use them. Best regards, Kevin and Kathy Thompson, Northport New York
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Wilbraham, MA
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